Privacy Policy

matarebeli.ge considers the protection of your personal data as its obligation. This policy reflects your rights related to our protection, use, and collection of your personal data. By accepting the Privacy Policy and Terms of Use, you consent to our collection, use, and disclosure of your personal information in accordance with the rules defined in the Privacy Policy.
What type of personal information do we collect?

When a user visits the matarebeli.ge website or uses its services, we collect information sent from your computer, mobile phone, or other device. For ticket sales, we require personal data such as your first and last name, email address, phone number, and date of birth.

Use of personal information
We use your personal information, such as your email, to grant you access to tickets you have purchased, and your mobile number to send ticket details via SMS.

We may also provide your personal data to Georgian Railway, as we act as their partner agent and officially carry out ticket sales.
We use your data to:

• Enable ticket purchases and manage your account
• Provide passenger support
• Ensure secure transaction processes
• Resolve disputes
• Contact you via email to verify transaction accuracy and account authenticity
• Offer information about products and services
• Notify you of important changes regarding train schedules or routes
  
  

The information you provide will be processed in accordance with the personal data you submit.

Cookies
We may also use cookies. A cookie is a small text file stored on your hard drive by the website you visit. The text file contains information and is used, among other purposes, to ensure proper use of the website by visitors.

Information obtained and stored through cookies may be compared with personal data collected and stored in our system. Cookies help us remember users; they activate when you enter the site and deactivate automatically when you leave. You may choose to block cookies on your computer, but in that case you will not be able to access all pages of our website.